Pacific Moving Canada

Pacific Moving Canada (and Centennial Moving) moved me from Toronto to Abbotsford BC. They were very professional. Communication was great. Their team came when expected on pick up and were efficient. The process was very smooth. They were in constant communication with me throughout the journey. They loaded and offloaded everything so I didnt have to do anything, which was great. They provided their own blankets and even tagged my boxes with bar codes, name, and location. You get a lot for a pretty low budget move. Thanks so much!

Move size: Studio Service cost: $1250

I really don't know why it's so hard to find ethical movers.. but do NOT choose this one! Doesn't matter what they tell you before you book, it's all lies!
Moving from BC to NS I purposely wanted to move very light (and I hoped cheaply) and start fresh. So I didn't take any furniture and pretty much just boxes of personal items. For this I was quoted their minimum charge of 1000 lbs. even though I knew to be less than that I accepted this and booked with them.
Then the fees start changing.. 1st with an 'Area surcharge' for my destination of $50. for some reason. I live just 15 min from the largest city in the maritimes and very accessible right off a highway, so that was my 1st red flag.
Upon pick up ,the invoice from the mover was that he estimated my items to be 1250 lbs. I assumed like most companies they would pad their quotes to cover their [EDIT] and to try squeeze more $ out of me anyway.
Then they tell me there's a $150 charge for each of my 2 kayaks that they didn't say initially. When I questioned this I was told it's because they cannot stack anything on top of them so they lose truck space. I disputed since my kayaks were on a cart stacked already so they would take the same room as 1 anyway. After arguing back and forth they charged me $100 each still. HOWEVER when the truck arrived they had taken the kayaks off the cart and hung them on the walls anyway so that was another lie.
I was told initially when I asked how long the shipping takes I was specifically told; "No more than 3 weeks and we will give you minimum 3 days notice.". Well it took exactly 5 weeks and I got 24 hours notice! When I pointed this out I was told I should have checked the Frequently Asked section?? No accountability for what they tell you at all and no apologies.
But the worst of it was while my items were in transit I get an email saying my items were scaled and actual weight is 1860 lbs?? Adding another 50% more weight which I knew was impossible!! There was NO WAY my few items weighed as much as a full 1 bedroom suite when I didn't even have any furniture! I called to dispute and just got a run around and ignored. Finally they send me a 'weight ticket' to 'prove' their claims which really do not tell you anything. Its a piece of paper showing a before and after weight without any idea what they did to skew these weights. I offered to rent an industrial scale to weight each box as they came off and prove my weights were much less but they of course refused to acknowledge any systems that were not their own. And when the truck did show it was stacked full of their own moving supplies which I have no doubt they charge customers for. I am sure big moves this has less impact and they assume they can get away with this. But for my little move it had doubled my initial bill! They refuse to deliver the items unless you pay their ridiculous charges basically holding them hostage.
I am now working with the BBB to hold these [EDIT] accountable for their horrible cheating business practices. Do yourself a favour and go elsewhere!!

Move size: Partial Move Service cost: $2600

Moved from Calgary to Toronto. I just wanted to thank all the members at the Pacific team that helped with our relocation. The office was very transparent and helpful through the whole process. I especially wanted to say thanks for the attention to detail the loading teams took, no items were damaged in our move. Finally I wanted to commend our driver Serge for his punctuality arriving to pick and drop off our items at our pick up and drop off locations. He made sure that no items were affected during the move by securing everything properly. I recommend Pacific to anyone making a long distance move because of their utter professionalism.

Move size: 3 Bedroom Home Service cost: $4700

Pacific Moving Canada helped me with moving last week. They moved all the furniture and plenty of boxes from Markham ON to Saskatoon SK. I booked these guys 4 weeks in advance, packed everything during the entire month. Because of the detailed preparation, everything went smoothly. Everything arrived safely, even our large aquarium! I didn't worry about the furniture, boxes and some other items, the most important was our glass aquarium! And they did it! The move from the very beginning till the very end made me feel secured. These guys operate on the high level of service and they deserve the highest mark!

Service cost: $2370

Pacific Moving Canada moved our furniture recently and did a superb job. They took great care of our belongings, packed all of my software (which I have a lot) and porcelain thoroughly and delivered it impeccable. There was not a single scratch after the move. We moved form Regina to Toronto and it took a while. After 9 days of expectation I received a call that the truck shall be at my place by evening. Gee, I was so happy that our move is over! Movers were extremely professional and helpful. I would definitely use them in the future and strongly refer them. Truly super awesome movers!

Service cost: $1825

They are careful with their stuff (they normally move furniture) and assist you in figuring out how to store the stuff efficiently. They are able to move things through really tight spaces. Pacific Moving Canada offers great deals and insurance options. Their support back office is always open to assist their customers. We had to move from Calgary, to Toronto a decision that took us a lot of effort to agree to. At least in terms of the move I highly recommend the services of these guys as they are definitely worthy of the praise.

Service cost: $2480